\vspace{1em}

Name:

\noindent Job Title:

\vspace{0.4em}
\hrule

\begin{enumerate}
	\item At present, how are issues with customer systems recorded?

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	\item What is your role in this process?

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	\item How long does it usually take you to process an issue? (just your role in the process, not beginning to end for the whole thing)

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	\item If you could change one thing about the current system, what would it be?

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	\item What do you think is the most useful feature of the current system?

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	\item How much do you agree with the following sentences?
		\vspace{1em}

		\newcommand{\boxen}{&$\Box$&$\Box$&$\Box$&$\Box$&$\Box$}
		\begin{tabular}{|l|c c c c c|}

			&Strongly&Disagree	&Neither agree	&Agree	&Strongly \\
			&disagree&			&nor disagree	&		&agree	\\
%			\hline
			I am happy with the current system.				\boxen\\
			The current system serves customers well		\boxen\\
			This workplace is technologically up to date	\boxen\\
			I am computer literate							\boxen\\
			I would be happy to take time out for training	\boxen\\

		\end{tabular}

\end{enumerate}

